Our Commitment to Privacy
At DGCKids, we understand that your privacy is important, and we take the responsibility of handling your personal information seriously. This Privacy Policy outlines how we collect, use, and safeguard your information to ensure your privacy is protected. We make this notice available on our homepage and at all points where we request personally identifiable information.
Information We Collect
This policy applies to all information collected or submitted on the DGCKids website. You may be asked to provide personal information when you register for events, make donations or payments, submit requests, or sign up to receive communications from us. The types of personal information we collect may include:
- Name
- Address
- Email address
- Phone number
- Credit/Debit card information
You may also submit information on behalf of others. For example, if you make a donation in honor of someone and request a confirmation to be sent to them, or if you register someone else for an event, you will need to provide their contact details. In such cases, we may collect the following:
- Name
- Address
- Email address
- Phone number
Online Payments
We ensure your online payment is safe and secure. DGCKids processes credit card transactions (VISA, Mastercard, Discover, and American Express) through a secure, PCI-compliant server. Payments are managed by Blackbaud, which encrypts all personal and payment information. A confirmation email will be sent automatically for your records.
Referral Forms
Our online referral forms help our team assess a child’s eligibility for our programs. All personal information provided is processed securely. Records, including referral information, may be shared with your child’s healthcare provider or other professional partners to ensure they receive comprehensive care.
Insights Newsletter Sign-Up
When you sign up for our email newsletter, we’ll keep you informed about DGCKids news and events. If you decide later that you no longer wish to receive these communications, you can opt-out at the bottom of each email or contact us to remove your name and contact information from our list.
How We Use Your Information
DGCKids uses the information you provide to carry out the service you requested, whether it’s processing a donation, registering you for an event, or sending you communications. We do not share personal information with outside parties, except as needed to complete your request.
If you provide information about someone else (for example, when making a donation in their name), we use it only to confirm the process and will not share it with outside parties beyond what’s necessary to fulfill the request.
We may use email addresses to respond to inquiries and requests. We do not use these addresses for any other purpose or share them with outside parties.
We may use non-identifying and aggregate data to improve our website or to report trends to partners. For example, we may share how many people visited a page, but we do not disclose any information that could identify individuals.
We will never use or share your personal information in ways unrelated to this policy without giving you the option to opt-out.
Data Security
We are committed to keeping your personal information secure. We have implemented physical, electronic, and managerial safeguards to prevent unauthorized access, ensure data accuracy, and protect your privacy. Our secure server and firewall help us maintain the highest level of privacy protection.
Accessing or Correcting Your Information
If you need to access or correct your personal information, please contact us at info@dgckids.org. We take steps to verify your identity before granting access or making changes to your information to ensure your privacy is protected.
How to Contact Us
If you have any questions or concerns about our privacy practices, feel free to reach out to us at info@dgckids.org or call us at 314.776.1300.